Terms of Service

Last updated: December 28, 2025

1. Agreement to Terms

By accessing or using SnapTank.ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

SnapTank.ai is an AI-powered event photo distribution platform that:

  • Enables event photographers to upload and distribute photos
  • Uses facial recognition AI to match attendees with their photos
  • Delivers photos to attendees via email, WhatsApp, or SMS
  • Provides event organizers with photo management tools

3. User Accounts

3.1 Registration

To use certain features, you must register for an account. You agree to provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

3.3 Age Requirement

You must be at least 16 years old to use this Service. By using the Service, you represent that you meet this requirement.

4. Photo Content & Licensing

4.1 Photographer Content

Photographers uploading content retain all ownership rights to their photographs. By uploading, photographers grant SnapTank.ai a non-exclusive, worldwide license to:

  • Host, store, and display photos on our platform
  • Process photos through our facial recognition AI
  • Distribute photos to matched attendees
  • Create thumbnails and previews

4.2 Attendee Photos

Photos delivered to attendees are subject to the licensing terms set by the photographer/event organizer. Personal use is typically permitted; commercial use may require additional permissions.

4.3 Prohibited Content

You may not upload content that is:

  • Illegal, harmful, or violates any laws
  • Infringes on intellectual property rights
  • Contains explicit, offensive, or inappropriate material
  • Violates the privacy rights of individuals

5. Facial Recognition Consent

Important: By using our Service and uploading a selfie or photo for matching purposes, you explicitly consent to our use of facial recognition technology to identify you in event photographs. You may withdraw this consent at any time by contacting us or deleting your account.

6. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes
  • Not attempt to bypass security measures
  • Not use automated systems to access the Service
  • Not interfere with other users' access
  • Not upload viruses or malicious code
  • Comply with all applicable laws and regulations

7. Payment Terms

7.1 Pricing

Service fees are displayed at the time of purchase. All prices are in the currency specified and may be subject to taxes.

7.2 Refunds

Refunds are provided in accordance with applicable consumer protection laws. For subscription services, you may cancel at any time; no refunds for partial periods unless required by law.

8. Intellectual Property

The SnapTank.ai platform, including its name, logo, software, design, and technology, is owned by SnapTank.ai and protected by intellectual property laws. You may not copy, modify, or create derivative works without our written permission.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee:

100% accuracy in facial recognition matching
Uninterrupted or error-free service
That all photos will be successfully delivered
That the Service will meet all your requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SnapTank.ai shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Damages exceeding the amount paid for the Service in the past 12 months

11. Indemnification

You agree to indemnify and hold harmless SnapTank.ai from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service ceases immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to conflict of law principles.

EU Users

GDPR applies

UAE Users

PDPL applies

India Users

DPDP applies

14. Dispute Resolution

Any disputes shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes may be submitted to binding arbitration or the courts of competent jurisdiction.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent notice. Continued use after changes constitutes acceptance.

16. Contact Us

For questions about these Terms, contact us at:

By using SnapTank.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. See also our Privacy Policy and Cookie Policy.